Shipping policy

Shipping Policy

Effective Date: Sep 1, 2018

Thank you for choosing Safe Load Shop by CargoTuff! We appreciate your business and want to ensure your shopping experience is as smooth and convenient as possible. Please take a moment to review our Shipping Policy.

1. Order Processing:

Orders are typically processed and shipped within 3 business days (Monday-Friday), excluding holidays. Orders placed after 5 PM EST will be processed the following business day.

2. Shipping Methods:

We offer the following shipping options:

• Standard Shipping: Estimated delivery within 3-5 business days.
• Next Day Shipping: Please call us at 1-844-963-5206 to get a quote on Next Day Shipment.
  

3. Shipping Costs:

Shipping costs are calculated based on the weight, size, and destination of your order. You can view the shipping costs during the checkout process before confirming your order.

4. Tracking Your Order:

Once your order ships, you will receive a confirmation email with a tracking number. You can use this number to track the status and location of your package.

5. Shipping Restrictions:

Some items may have shipping restrictions or require special handling due to their nature. We comply with all applicable shipping regulations and cannot ship restricted items to certain locations.

6. Delivery Issues:

In the rare event of a lost or damaged shipment, please contact our Customer Support team immediately. We will work diligently to resolve the issue and ensure your satisfaction.

8. Address Accuracy:

Please ensure that your shipping address is accurate and complete. We cannot be responsible for delayed or lost shipments due to incorrect or incomplete addresses provided by the customer.

9. Shipping Holidays:

Please note that our shipping carriers may observe holidays, which can affect delivery times. We will notify customers of any anticipated delays during holiday periods.

10. Contact Us:

If you have any questions or concerns about our Shipping Policy or your order's shipping status, please contact our Customer Support team at 1-844-963-5206 or info@cargo-tuff.com.

11. Changes to Shipping Policy:

We reserve the right to modify our Shipping Policy at any time. Any changes will be posted on our website, and the revised policy will apply to all orders placed after the effective date.

Thank you for choosing Safe Load Shop by CargoTuff. We are committed to delivering your order in a timely and efficient manner while ensuring the utmost satisfaction with your shopping experience.

Cargo Tuff LLC, 5305 Cleveland Street, Suite 103, Virginia Beach VA 23462, United States